Count on Granite Countertop Warehouse and Crowe Custom Counters for Great Customer Service and Buying Experience
Granite Countertop Warehouse and Crowe Custom Counters take great care in ensuring that our customers have the best buying experience and the best customer service possible. We recognize that having happy and satisfied customers has been the key to our success. Many of our customers are repeat customers because of the great relationship that we have forged together. Our design team’s first task is to open a good line of communication with our customers. They understand that excellent communication is vital to developing the relationship that keeps our customers coming back. Once a customer sees how simple the process is, the quality of the craftsmanship and the ease of communication, that customer realizes the possibilities available to them. Many customers may start with a kitchen countertop or a kitchen island, and then move to bathroom counters or vanity tops, showers, recreation rooms, fireplaces and even outdoor kitchens.
Our stone designers know that the client is the boss and that we are in business to service the client’s needs. The only way for us to keep our customers coming back is to know and deliver what they want. We truly listen to our customers and relish at the opportunity to provide excellent customer service. Our designers take the time to identify your needs and vision by asking questions and focusing on your ideas and challenges. Our designers are trained to listen effectively and give you their undivided attention.
Our Customer Service manager, Amy Tibbetts and her team are dedicated to offering superior customer service and additional support to our designers.