From the moment I entered the showroom, I received great customer service. I was patiently shown all the possibilities for granite countertops that would go with my flooring. I received an estimate for the job and was allowed time to think about my decision to upgrade the kitchen countertops. The salesman/project manager followed up in an appropriate manner. I am so happy with the granite I chose and with the workmanship in fitting and installing the new sink and countertops. It makes all the difference in the world in how my kitchen feels, although it still needs additional work (wallpaper, etc.). I know that the job would have cost much more had I had it done by big box companies. I am completely satisfied with Crowe Custom Countertops and recommend them highly.